Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. In-Style Boutique reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
If the shipping address is different from the billing address, please notify your credit card issuing bank to add the shipping address as an alternative address (in addition to the billing address) to expedite the payment process. Otherwise, your order will be held for your further confirmation of a valid shipping address. This is to protect both you and In-Style Boutique from fraud.
***Note:
We do not tolerate credit card fraud, which is a felony. If it is determined that an attempted order is fraudulent, we will report all information to the FBI.
Cancellations
Cancellations must be made within 3 hours after the order is placed. Please contact a customer service representative in order to cancel your order. You may cancel your order and obtain a full refund if order has not been shipped and/or is not awaiting shipment.
Please allow 2 to 3 business days for your account to be successfully refunded in full. You will be notified via email with a confirmation once refund has been issued.
Returns
We want all of our customers to be happy with their items. We suggest to customers to review our size/fit chart located on the product page of every item. If you need help, click on our live help button. In order to do a return, the item must meet the return eligibility requirements, which are:
1. Received wrong item (ALL packages are triple checked before leaving the store)
2. Item was damaged during shipment (All packages are insured for the purchased price)
3. Item was defective (must be returned within 10 days, must email for a return authorization number or call within 3 days of stamped delivery)
ALL returns must have a return authorization number. To get that number, please call or email us to request a return. Any packages returning without a RA number will be refused. It is imperative to receive the RA number prior to returning an item. Make sure to include your order and full name and address when requesting the RA.
Shipping costs to you will not be refunded, unless it was our error. Returned items must be 100% complete, in new and unused/unwashed condition, in original unopened packages, contain all original boxes and packing materials. There also will be an applicable 25% restocking fee, unless the item was defective or you were sent a wrong item.
If guidelines are met, item must be returned within 14 days of stamped delivery. Item must be packaged correctly and shipped in the same manner as it was shipped to you. Contact us for the RMA number and we will provide you will a shipping label via email. There are no returns or refunds for:
1. Personal taste - "do not like the color", etc...
2. If the item has been used (we cannot take back a used item - this means items that have been broken from shrink wrap, bubble wrap or original packaging).
3. If the item comes back from a smoking home
4. If a buyer just needs money back
5. If Shipping and/or Tracking number has been issued.
6. If Package is due for delivery on en route to destination and not declared "Missing" or "Lost" by the shipping company and / or Shipper.
8. If the item has been delivered and signed for, unless there are defects with the clothing and/or items.
Restocking fee for returns is 25%. Restocking fees are applied to a package if the customer has a backordered item and has not allowed the proper ship time (7-10 days after initial ship time or other amount of time if notified), or if the customer returns an item without an RA number, or with an RA number but the item did not meet the return eligibility requirements.
Refusal of Package
This is the same as an unauthorized return. If you refuse an order you will meet with a 25% restock fee plus shipping charges.
Incorrect Shipping Address Provided
In-Style Boutique charges a 25% restocking fee for orders returned to us or re-routed due to incorrect addresses provided by customers.
Damage Policy
All of our items pass a rigorous inspection before shipment to insure that they are completely functional and free of any damage. Therefore any damage to the item has occurred during the shipping process. If you receive a damaged item, you must contact us within 3 days of receiving it so we can file a damage report with the shipping company and make arrangements to refund or replace your damaged item. If your item arrives damaged, you must keep all shipping and packing materials until further notice.
